"I would just like to say I called your toll-free number and someone picked up right away. It was fast to report a site. Just like to say keep up the hard and good work."

Sample comment submitted through www.cybertip.ca

How it works


Cybertip.ca manages initial reporting by Canadians, efficiently and effectively triaging public reports


  • Due to the global nature of the Internet, only 20% of the reports that are forwarded to law enforcement are sent to Canadian police agencies

Cybertip.ca’s role as a central clearinghouse reduces duplication in processing reports and ensures that law enforcement receive only those reports within their jurisdiction that may require a police investigation


  • With the Canadian public submitting reports to a central location, law enforcement is less likely to be processing identical leads in various parts of the country
  • Scarce law enforcement resources are conserved when the upfront analysis is completed by Cybertip.ca

Steps to processing a report


An individual comes across information or content related to possible online child sexual abuse.
They go to www.cybertip.ca or phone 1-866-658-9022 to report the information. Reporting persons have the option to provide contact information when submitting a report.
The Cybertip.ca webserver receives the information in a secure fashion.
A report is prioritized for analysis based on the information it contains and then according to the order it was received. Reports containing information about a child victim and/or suspect are given priority for analysis.
The analyst breaks the report into its component parts based on the technology types in a report. For example, one public report may contain information about an email and a website. This would be considered two separate incidents, as they have to be analyzed independently.
Each incident is assigned a secondary (Cybertip.ca) classification based on the Criminal Code (Canada). This is either a confirmation or a correction of the public classification.
The analyst validates the reported incidents and supplements the information through Internet searches and use of technology tools.
If the incident is a website with child sexual abuse images, the analyst describes the image and assigns a rating based on the severity of the abuse depicted (from 1 to 4), the sexual maturation (from 1 to 5) to provide an approximate age of the child(ren) depicted, and the gender of the child(ren).
If the information pertains to a potentially illegal incident, the report is sent to the appropriate law enforcement jurisdiction and/or INHOPE partner hotline. Reports that involve a child in possible need of protection are also forwarded to the appropriate agencies (ie. child welfare).
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