Frequently Asked Questions

The following is a list of commonly asked questions and the corresponding responses. For more information, or questions not addressed here, please contact us.

  • Where are your offices?

    Our offices are located in Winnipeg, Manitoba.

  • What do you do?

    Cybertip.ca is Canada's tipline for reporting the online sexual exploitation of children and youth. We receive reports from the public through our website as well as via our toll-free telephone number.

    Our analysts review all reports and forward those that pertain to a potentially illegal incident to the police. Reports involving children potentially in need of protection are forwarded to child welfare.

    The data we collect from the reports we receive also informs research into emerging trends and risks of sexual exploitation in the online environment. We use this research to create educational materials and public awareness campaigns as well as to inform legislators and policy makers about the issue.

  • How long have you been around?

    Cybertip.ca began as a pilot initiative in September 2002, and two and a half years later was officially launched as Canada's national tipline (January 2005). It is a program of the Canadian Centre for Child Protection, an organization that grew out of a provincial missing children's organization, Child Find Manitoba, which was incorporated in April 1985.

  • How do you work with child protection authorities, law enforcement, and other charities?

    All reports submitted to Cybertip.ca that pertain to incidents that appear to be in contravention of the Criminal Code (Canada) are sent to law enforcement for possible investigation. Any information regarding a child potentially in need of protection is forwarded to the appropriate child welfare agency. Additionally, we work closely with police and child welfare on educational initiatives to better protect children.

    Cybertip.ca also maintains close relationships with other non-profit and NGO organizations working in the area of child protection. We collaborate with these organizations regularly.

  • What does the law say about child protection?

    The Criminal Code (Canada) includes laws set out to protect children from child abuse. Each province also has legislation enabling its child welfare authorities to take protective action if a child is being abused at home.

    For more information on child abuse in Canada, visit the Department of Justice Canada website.

    To learn more about specific laws against the sexual exploitation of children online visit our Report Types page.

  • What should I do if I'm worried a child is being abused?

    If you know/suspect a child is being abused right now, call 911 or your local police.

    If you believe a child may have been sexually exploited/abused via the Internet, report it to Cybertip.ca.

    If you believe a child may be the victim of abuse in his/her home, contact your local child welfare authority (e.g. Family and Child Services, Children's Aid Society).

  • How are you funded?

    Cybertip.ca receives funding support from the Government of Canada, provincial government partners as well as private sector sponsors. Citizens who wish to make private donations may do so securely. Please click here for more information.

  • What is Kids in the Know?

    Kids in the Know is a national interactive safety education program for increasing the personal safety of children and reducing their risk of victimization online and in the real world. Designed for children from kindergarten to high school, it focuses on building self-esteem through teaching critical problem-solving and uses a community-based approach to raise awareness of child safety and protection strategies.

    The program includes a curriculum for teachers as well as additional materials with information about handling disclosures of abuse, training programs, books and puppets, games and online activities for families. This program has been approved by Curriculum Services Canada and is utilized in close to 5,000 schools across the country.

  • What is Commit to Kids?

    Commit to Kids is a program to help organizations create safe environments for children.It provides policies, strategies, and a step-by-step plan for reducing the risk of child sexual abuse, encouraging organizations to take an active, participatory role in protecting children in their care. We know that child-serving organizations are vulnerable to attracting employees/volunteers who want to access and sexually abuse children. They are also vulnerable to attracting individuals who become attached to a child they work with, break boundaries with the child and engage in sexual offending behaviours. Commit to Kids is designed to address the specific risks that child-serving organizations face.

  • What is MissingKids.ca?

    MissingKids.ca is Canada’s one-stop resource and response centre dedicated to the search for missing children. The program offers families support in finding their missing child and provides educational materials to help prevent children from going missing.

  • What can I do to help?

    If you know or suspect a child is being sexually exploited online, report it to Cybertip.ca.

    Talk to your friends and family about the risks of online sexual exploitation and help them to become informed by telling them about Cybertip.ca.

    Encourage child-serving organizations in your community to establish child protection policies and utilize our Commit to Kids program. For more information, click here.

    Encourage your child’s school to use the Kids in the Know program to increase child personal safety.